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Yes, we provide bulk pricing and discounts for large or lodge-wide orders. Please contact us with your quantity and item list for a custom quote.

Custom items typically take 5-6 weeks for production, depending on the complexity of the design. We’ll provide an estimated timeline once your order details are confirmed.

Because custom items are made to order, they are non-returnable and non-refundable unless there is a defect or error on our part. Please double-check your details before approving the final design. All the other products/stock items may be returned within 30 days from the time of delivery.

At this time, we primarily serve lodges across the United States. If you are located internationally, please contact us directly to explore shipping options.

Shipping rates vary depending on your order size and destination. You’ll see the exact shipping cost calculated at checkout before you complete your purchase. We also offer free shipping on select bulk orders—ask us for details!

Once your order has shipped, we’ll email you a tracking number so you can monitor its progress. For custom items, we’ll also send updates at key production stages.

We accept all major credit cards, PayPal, and other secure payment methods offered through our checkout system. For large or institutional orders, we can also accommodate payments via invoice—just contact us directly.

If you need to make any changes to your order, please contact us within 24 hours. Once a custom order enters production, we may not be able to accommodate edits without additional cost or delays.